Refund and Returns Policy for Glamparizz Electronics
Effective Date: December 4, 2024

At Glamparizz, we are committed to providing exceptional service and ensuring customer satisfaction with every purchase. If you’re not completely satisfied with your order, our refund and return policy is here to assist you. Please read the following terms to understand your rights and responsibilities when returning a product.

1. General Return Policy

  • We accept returns on most products within 30 days from the date of delivery.
  • The product must be unused, in its original packaging, and in new condition to qualify for a return.
  • A proof of purchase (receipt or order confirmation) is required for all returns.
  • Returns will be processed upon receipt of the returned item and are subject to inspection.

2. How to Return a Product

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer support team at [email protected] or call us at (563) 359-5072.
  2. Request a Return Authorization: We will provide you with a return authorization and instructions on how to send the product back to us.
  3. Prepare the Item: Ensure the product is properly packaged, including all original accessories, manuals, and packaging.
  4. Ship the Product: Return the item to the following address:
    Glamparizz Electronics
    2440 Shaker Ct #1, Bettendorf, Iowa

Please note that the customer is responsible for return shipping costs, except in cases where the item is defective or an error was made by us.

3. Conditions for a Return

  • The item must be in new and unused condition, including all original packaging, tags, and documentation.
  • Certain products, such as opened electronics, personalized items, or clearance sale items, may not be eligible for return.
  • If the product is returned damaged, missing parts, or in an unsellable condition, we may refuse the return or deduct the cost of damages from the refund.

4. Refund Process

Once we receive your returned item and verify its condition, we will process your refund. Please allow 7-10 business days for the refund to appear in your original payment method.

  • Refunds will only be issued for the purchase price of the product.
  • Shipping fees are non-refundable, except in cases where the return is due to a defect or our error.

5. Defective or Damaged Items

If you receive an item that is defective, damaged, or incorrect, we will provide a full refund or a replacement at no additional cost.
To report a defective or damaged item:

  1. Contact our support team within 7 days of receiving your order.
  2. Provide photos of the item showing the defect or damage.

For further assistance, please visit our Return & Refund Policy page.

6. Exchange Policy

Exchanges are accepted based on product availability. If you wish to exchange an item, please contact us as soon as possible to confirm stock and arrange the exchange.

  • Exchanges are processed once we receive the returned item.
  • If the new item is of higher value, the customer will be responsible for the difference.

7. Late Returns

Returns outside of the 30-day window are subject to approval and may incur additional fees. We recommend reaching out to our customer support team as soon as possible if you are unable to meet the return window.

8. Customer Support

If you have any questions or need further assistance regarding your return or refund, please contact our customer service team: